Privacy Policy
Last Updated: 01.01.2025
At Alpha & Omega Insurance Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or communications. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other details you provide when contacting us, requesting a quote, or using our services.
Website Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
Communication Data: Records of your communications with us, including emails, phone calls, and SMS messages.
2. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services, including insurance quotes and policy management.
To communicate with you about your inquiries, policies, or updates related to our services.
To send promotional materials, newsletters, or other information with your consent.
To comply with legal obligations and protect our rights and interests.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
With trusted service providers who assist us in operating our business (e.g., payment processors, IT support).
When required by law or to protect our legal rights.
With your explicit consent.
Important Note: We do not share or sell SMS opt-in or phone numbers for SMS purposes. Your phone number and SMS opt-in data are used solely for communication related to our services and will not be disclosed to third parties for marketing or other purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications or SMS messages at any time by following the instructions provided in the message or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
SMS/Text Messaging Consent and Terms & Conditions
By providing your phone number, you consent to receive SMS messages from Alpha & Omega Insurance Group. Message and data rates may apply. Reply STOP to opt-out.
SMS/Text Messaging Consent
By providing your phone number and agreeing to these Terms & Conditions, you consent to receive SMS text messages from Alpha & Omega Insurance Group for account notifications, promotional offers, and important service updates.
Consent & Opt-In
By entering your phone number and agreeing to these terms, you consent to receive automated and non-automated text messages from Alpha & Omega Insurance Group at the number provided.
Message frequency may vary.
Message & data rates may apply.
Your consent is not a condition of purchase.
Opt-Out & Customer Support
You may opt-out at any time by replying STOP to any message.
If you need assistance contact 919-719-7218.
Privacy & Data Protection
Your phone number and message data are subject to our Privacy Policy, which can be found Privacy Policy. We do not sell or share your phone number with third parties without consent.
By submitting your phone number, you confirm that you are at least 18 years old and have the authority to consent to receive messages at the number provided.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Alpha & Omega Insurance Group. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
Message frequency varies.
Message and data rates may apply.
Message HELP for help.
Reply STOP to any message to opt-out.