Terms & Conditions
Effective Date: 01.01.2025
By accessing or using services provided by Alpha & Omega Insurance Group (“we,” “our,” or “us”), including our website, communications, and SMS messaging, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Use of Services
You agree to use our services only for lawful purposes. Any unauthorized use, including but not limited to misrepresentation, abuse, or fraud, is strictly prohibited and may result in termination of service or legal action.
2. Intellectual Property
All content on our website—including text, graphics, logos, and software—is the property of Alpha & Omega Insurance Group or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit this content without prior written consent.
3. No Guarantee of Coverage
Requesting a quote or contacting us does not guarantee insurance coverage. Coverage is subject to eligibility, underwriting approval, and applicable terms and conditions of individual policies.
4. Limitation of Liability
Alpha & Omega Insurance Group is not liable for any indirect, incidental, or consequential damages resulting from your use or inability to use our services or communications, including SMS messages.
5. Modifications to These Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on our website with the effective date. Continued use of our services constitutes your acceptance of the revised terms.
SMS/Text Messaging Terms & Conditions
6. Consent to Receive SMS Messages
By providing your phone number and agreeing to these Terms & Conditions, you consent to receive SMS messages from Alpha & Omega Insurance Group, including:
Account notifications
Promotional offers
Service updates
Message frequency may vary. Message and data rates may apply. Your consent is not a condition of purchase.
7. Consent & Opt-In
By submitting your phone number via web form or other means, you consent to receive both automated and non-automated text messages at the number provided. You must be at least 18 years old and have the authority to provide this number.
8. Opt-Out & Customer Support
You can opt out of SMS communications at any time by replying STOP to any message. For help or questions, reply HELP or contact us at (919) 301-3252.
9. Privacy & Data Protection
We respect your privacy. Your phone number and SMS data are governed by our Privacy Policy. We do not sell or share your phone number with third parties without your explicit consent.